A1 TELECOM PRIVACY POLICY
Our Privacy Policy describes how we collect and process your Personal Data through our website https://a1call.me. This Privacy Policy relates to data about you, your devices, and your interaction with our Services.
“Personal Data” is information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, email address, position and name of the company you represent, phone number, precise location, device IDs, certain cookie and network identifiers, and payment processing data.
Processing Purposes and Lawful Bases
A1 Telecom collects, uses, discloses and processes Personal Data as outlined in this Privacy Policy, including to operate and improve the Services and our business; for advertising and marketing; to provide you with our Services; and to monitor operations in order to prevent fraud and / or illegal actions on your account. The lawful basis for these processing activities is your consent, performance of a contract, compliance with legal obligations, and legitimate interests pursued by us, where such interests do not infringe on your rights and freedoms.
Third-Party Processors
A1 Telecom does not sell, exchange or lease Personal Data, but may use it with your prior consent for performance of a contract to provide the Services. In addition, we may share your Personal Data with third-party processors for advertising purposes. These third-party processors are subject to the same data protection regulations. We ensure all third-party processors we use are compliant with data protection law and have adequate security measures in place to protect your Personal Data.
Consent as a Basis for Processing
In some cases, we will ask for your consent to process your Personal Data. You may indicate your consent in a number of ways, including, as permitted by law, ticking a box (or equivalent action) to indicate your consent when (i) providing us with your Personal Data through our Services or a form (including enrolling in Promotions); or (ii) registering or creating an account with us. You have the right to withdraw your consent at any time, and this can be done by contacting us through our website or through the settings in your account.
Data Subjects' Rights under GDPR
Under the General Data Protection Regulation, you have several rights regarding your Personal Data. These rights include the right to access, correct, delete, or restrict the processing of your data, as well as the right to data portability, objection to processing, and the right not to be subjected to automated decision-making processes. To exercise any of these rights, please contact us through our website.
In the case of advertising and marketing, you always have the right to opt-out at any time.
Data Retention
We will retain your Personal Data for as long as you maintain an account or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Where we no longer need to process your Personal Data for the purposes set out in this Privacy Policy, we will delete your Personal Data from our systems.
Security
We implement appropriate technical and organizational safeguards to protect against unauthorized or unlawful processing of Personal Data and against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.
Children
We do not knowingly collect Personal Data online from children under 13 (note that the minimum age may vary based on location, and on local law). If you become aware that a child has provided us with Personal Data without parental consent, please contact us through our website https://a1call.me. If we become aware that a child under 13 has provided us with Personal Data without parental consent, we will take steps to remove the data and cancel the child's account.
How to Contact Us
If you have any questions, comments, or concerns about how we handle your Personal Data, or if you wish to exercise any of your rights, then you may contact us through our website via email info@a1call.me or via Telegram bot A1 Telecom Bot.
Data Anonymization
We may create de-identified or anonymous data from Personal Data by excluding data components (such as your name, email address, or linkable tracking ID) that makes the data personally identifiable to you, through obfuscation, or through other means. Our use of anonymized and de-identified data is not subject to this Privacy Policy.
International Transfers
A1 Telecom does not transfer your Personal Data outside of the European Union. We are committed to protecting your Personal Data and will always ensure that any processing complies with EU data protection law.
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. Any changes to this Privacy Policy will be posted on our website and, where appropriate, we will notify you by email. We encourage you to review this Privacy Policy frequently to stay informed about our practices.